FAQ
Answers to common questions about TrustTunnel subscriptions, account setup, devices, support, and refunds.
What is TrustTunnel?
TrustTunnel is a secure network access service with subscriptions, a personal dashboard, device management, and the TT Connect application.
How do I start using TrustTunnel?
Create an account, choose a subscription, complete payment, install TT Connect, sign in, and press Connect.
What happens after payment?
After successful payment, your subscription is activated and becomes available in your dashboard. If the account was created during checkout, sign-in details are sent to the email address used for payment.
How many devices can I use?
The number of devices depends on your subscription. Each subscription clearly shows its included device limit.
Can I change my subscription later?
Yes. Available subscription changes can be managed from the Pricing page or from the Subscription section of your dashboard.
Do you offer refunds?
Refund requests are reviewed individually according to the Refund Policy.
How can I contact support?
Use the Contact page or email support@trusttunnel.info for technical support, billing questions, subscription issues, and general service requests.